On Time In Full (OTIF)
Delivery Performance

At Crendon Timber Engineering, we understand that reliable delivery is critical to the success of any construction project.

Our On Time In Full (OTIF) performance measures how consistently we deliver orders exactly when expected and in full, helping housebuilders and developers keep projects on programme.

We are proud to share our On Time In Full results transparently, demonstrating our ongoing commitment to service, reliability and continuous improvement.

What is On Time In Full (OTIF)?

On Time In Full (OTIF) is our key performance indicator used across our business, to measure:

Deliveries that arrive on time
Deliveries that arrive complete and correct

For our customers, this means confidence that materials will be on-site when needed, reducing delays, avoiding rework and supporting efficient build programmes.

Our Delivery Performance

We track and publish our On Time In Full results on a weekly basis, providing a clear and transparent view of our delivery performance.

Average On Time In Full 2026

On Time In Full 2026

99.7%

Week Ending 01/05/26

98.6%

Week Ending 24/04/26

99.2%

Week Ending 17/04/26

99.3%

Week Ending 10/04/26

99.5%

Week Ending 03/04/26

99.6%

Week Ending 27/03/26

99%

Week Ending 20/03/26

98.9%

Week Ending 13/03/26

98.3%

Week Ending 06/03/26

99.2%

Week Ending 27/02/26

98.4%

Week Ending 20/02/26

98.6%

Week Ending 13/02/26

98.8%

Week Ending 06/02/26

99.2%

Week Ending 30/01/26

98.5%

Week Ending 23/01/26

99%

Week Ending 16/01/26

99%

Week Ending 09/01/26

98.7%

Week Ending 26/12/25

Get a free quote: contact us on sales.crendon@crendon.co.uk

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Why On Time In Full (OTIF) Matters to Your Build Project

Reliable delivery of timber engineering products such as Roof Trusses and Posi-Joist metal web joists is essential to maintaining build schedules.

Strong On Time In Full (OTIF) performance helps:

Keep projects on programme
Reduce downtime on-site
Improve coordination between trades
Minimise additional costs caused by delays

At Crendon Timber Engineering, our focus is on delivering consistently high performance to support your build from start to finish.

Supporting Your Build Programme

Our commitment to delivery performance is supported by:

Nationwide manufacturing and distribution
Experienced logistics and planning teams
Proven processes for managing supply and demand

Where required, we can also support urgent requirements through our FASTRACK service, providing 5-day delivery for Roof Trusses and Posi-Joist metal web joists.

LEARN ABOUT FASTRACK

More Than Just Delivery

On Time In Full (OTIF) is just one part of our overall commitment to excellent customer service.

By combining reliable delivery with expert design, high-quality manufacturing and professional installation services, we provide a complete timber engineering solution for housebuilders and developers.

LEARN ABOUT SUPPLY & FIT

WHO WE WORK WITH

A Trusted Partner

Our consistent delivery performance is one of the reasons we have been recognised as a leading timber engineering supplier, including multiple wins of the TTJ Structural Timber Systems Supplier of the Year Award.

These awards, voted for by our customers and industry partners, reflect our commitment to service, reliability and quality.

LEARN MORE ABOUT OUR AWARDS